What it means
Some Aeris tools are metered against a prepaid wallet rather than a monthly plan (for example, paid audit runs or campaign proposals that touch a partner API with per-call cost). If the wallet cannot cover the cost, Aeris refuses to run the tool instead of overdrafting.details.topup_url links to the top-up flow.
How to fix
- Surface
details.topup_urlto the user. - After they add credit, retry the tool call.
- If auto-refill is available on the plan, encourage the user to enable it to prevent this on the next hit.
Response envelope
Related
ENTITLEMENT_LOCKED— not a wallet problem; the plan itself excludes the tool.