Plans & pricing
Do I need a paid Aeris plan?
Do I need a paid Aeris plan?
No. Aeris tools that read data are on every plan. Actions that would spend money or change a live campaign are always gated behind your normal Aeris approval — the assistant drafts, you approve. Nothing changes about your Aeris billing when you connect an assistant.
Does my assistant plan matter?
Does my assistant plan matter?
Yes — but that’s an assistant-side limit, not Aeris. Free ChatGPT and free Claude don’t include custom connectors:
Free tiers of these products can’t add custom connectors. If you upgrade later, the Aeris connector is already there — no re-setup.
| Assistant | Minimum plan for MCP |
|---|---|
| Claude Desktop | Pro, Team, or Max |
| ChatGPT | Plus, Pro, or Business (with Developer mode on) |
| Cursor | Any paid tier |
Does connecting cost anything?
Does connecting cost anything?
No connection fee, no per-request charge. Tool calls run against your Aeris account like any other in-product query.
Security & data
What can the assistant see?
What can the assistant see?
Whatever your account can see in Aeris. If you’re a viewer on one workspace and an owner on another, the assistant sees exactly the same data across both — no more, no less.
Where does my data go?
Where does my data go?
Every tool call is a direct request from the assistant to Aeris. We answer, and the assistant summarizes the answer in the chat. Nothing is stored on the assistant’s servers beyond the chat transcript itself. If you delete the chat in Claude / ChatGPT / Cursor, that transcript is gone; Aeris keeps its own audit log the same way it does for in-product actions.
How is authentication handled?
How is authentication handled?
Aeris runs an OAuth 2.1 authorization server with PKCE and Dynamic Client Registration. When you click Connect in your assistant, it registers itself with our server, opens a browser to
tryaeris.ai/mcp/consent, you sign in (passwordless email OTP if you’re not already), and grant scoped access. No copy-pasting API keys.What scopes does the assistant get?
What scopes does the assistant get?
By default, Read and Draft.
Read covers reporting, audits, and connected-account status. Draft covers preparing campaigns, optimizations, and AEO fixes for your review. Apply — pushing changes back to the ad platforms — is off by default; Aeris asks you to approve per action when the assistant proposes something that would actually spend money or change a live campaign.Managing connections
How do I revoke access?
How do I revoke access?
Two ways:
- From your assistant — remove the Aeris connector in the assistant’s settings. This just stops the assistant from making calls; the OAuth token stays alive on our side until it naturally expires (30 days).
- From Aeris (definitive) — sign in at tryaeris.ai, open Connections, find the assistant, and revoke. The token is invalidated immediately and any in-flight call fails auth on the next call.
How do I reconnect after revoking?
How do I reconnect after revoking?
Add the connector again in the assistant with the same URL (
https://mcp.tryaeris.ai/mcp). The assistant does a fresh OAuth flow; you’ll see the consent screen again.Can I connect the same assistant to multiple Aeris accounts?
Can I connect the same assistant to multiple Aeris accounts?
Not from the same install of the assistant. The MCP connector is a single credential per assistant. If you need to switch, revoke and reconnect with the other account.
Which workspace does the assistant see?
Which workspace does the assistant see?
Your home workspace — the same one your Aeris dashboard defaults to. Cross-org support (a
switch_org tool that lets the assistant pick a different workspace mid-chat) is on the roadmap for advertiser groups managing multiple brands.Troubleshooting
The assistant can't find my ad data
The assistant can't find my ad data
Aeris only surfaces channels you’ve connected in Aeris itself. If you haven’t connected Google Ads / Meta / etc. yet, do that at tryaeris.ai/connections and the assistant will pick it up on the next tool call — no reconnect needed.
Charts aren't rendering
Charts aren't rendering
Assistants render tool-result images differently. Claude Desktop and ChatGPT show inline PNGs; older clients may show a code block or nothing. If you’re on an out-of-date client, upgrade and reconnect.
"Failed to register with Aeris login service"
"Failed to register with Aeris login service"
The assistant’s dynamic-registration call couldn’t reach us. Delete the connector, restart the assistant, and re-add it. If it persists, email us at [email protected] with the reference id the assistant shows.
Consent page opens but shows an empty workspace picker
Consent page opens but shows an empty workspace picker
You’re signed into Aeris on a different browser than the one the assistant used for the auth popup. Sign in on the browser the assistant opened, then click Connect again.
Next steps
Connect to Claude
5 steps, ~60 seconds.
Connect to ChatGPT
Developer mode required.